About Items That Can't Be Returned

About Items That Can't Be Returned

Some items cannot be returned to Store-DR.com

Store-DR.com doesn't accept returns of the following items:

  • Any product missing the serial number or UPC
  • Gift cards (except as required by law)
  • Some jewelry orders
  • Some health and personal care items
  • Grocery products
  • Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)

*NOTE: If you have a non-returnable item that arrived damaged or defective you can Contact Us at +1 310 721 8334 (a call to the Dominican Republic will be charged by your company) or email us.


Need Help?
Use our chat!
Quick question?
Call - +1 310 721 8334
or send us e-mail
cs@store-dr.com